BARREL Policies & Legal

1.1 Who We Are

BARREL (Bharat Atom Renewable Resources Energy Limited), its associate companies — Niccau Industries Limited, Niccau Energy Infra Limited, Niccau Renewable Energy Limited, Niccau Technologies Limited, Halix Bharat Limited, MSP Energy Infra Pvt Ltd, DomEx TradLink, and other entities of the StenJaan Global Group (collectively "BARREL", "we", "us", or "our") are committed to protecting the privacy of all individuals who interact with us.

Data Controller: BARREL (Bharat Atom Renewable Resources Energy Limited), registered under the Companies Act 2013, India.

1.2 Information We Collect

Category	Examples	How Collected
Identity Data	Name, designation, company name	Enquiry forms, registration, contracts
Contact Data	Email, phone, postal address	Website forms, email, in-person
Business Data	Company, industry, project details	Sales enquiries, meetings
Technical Data	IP address, browser type, device	Cookies, server logs
Usage Data	Pages visited, time on site, clicks	Google Analytics, server logs
Financial Data	Bank details for vendor / customer payments	Contracts, invoices
Communication Data	Emails, letters, enquiry messages	Direct communication

1.3 How We Use Your Information

• To respond to your business enquiries and provide quotations, proposals, and product information
• To process orders and manage contracts for supply of products and services
• To maintain business relationships and communicate updates, product news, and company announcements
• To comply with legal obligations under Indian tax law (GST), Companies Act, and regulatory requirements
• To improve our website and services using anonymised analytics data
• To send marketing communications (only with your consent, with clear opt-out)
• To conduct background due diligence on vendors, contractors, and business partners

1.4 Legal Basis for Processing

We process your personal data on the following legal bases under the Digital Personal Data Protection (DPDP) Act 2023 and IT Act 2000:

• Consent: Where you have given explicit consent (e.g., newsletter subscription, marketing emails)
• Contract: Where processing is necessary to fulfil a contract with you or your employer
• Legal Obligation: Where processing is required by Indian law (GST filing, statutory reporting)
• Legitimate Interests: Where necessary for our legitimate business interests, balanced against your rights

1.5 Data Sharing & Third Parties

We do not sell, rent, or trade your personal data. We may share data with:

• StenJaan Group companies for integrated business operations and project delivery
• Trusted service providers — web hosting, email, logistics, banking — bound by confidentiality agreements
• Government authorities — MCA, SEBI, GST department, regulatory bodies — when legally required
• Professional advisors — lawyers, accountants, auditors — under professional confidentiality obligations
• International recipients — DomEx TradLink export operations — subject to adequate data protection measures

1.6 Data Retention

Data Type	Retention Period
Business enquiries (non-customer)	3 years from last contact
Customer / supplier contracts and records	8 years from contract end (statutory)
Financial records, invoices, GST data	8 years (as required by IT Act / GST law)
Website analytics (IP logs)	13 months rolling
Email marketing consent records	Until consent withdrawn + 3 years
Job applications (unsuccessful)	12 months
CCTV footage (if applicable)	30 days overwrite cycle

1.7 Your Rights

Under the DPDP Act 2023 and applicable Indian law, you have the right to:

• Access — Request a copy of personal data we hold about you
• Correction — Request correction of inaccurate or incomplete data
• Erasure — Request deletion of your data (subject to legal retention obligations)
• Withdraw Consent — Withdraw consent for marketing communications at any time
• Data Portability — Request transfer of your data in a structured format
• Object — Object to processing based on legitimate interests
• Lodge a Complaint — With the Data Protection Board of India (when established)

To exercise any right, contact: privacy@barrel.energy — Response within 30 days.

1.8 Data Security

We implement appropriate technical and organisational measures including encrypted data transmission (SSL/TLS), access controls, firewalls, regular security audits, and employee data protection training. However, no internet transmission is 100% secure — we cannot guarantee absolute security.

1.9 Changes to this Policy

We may update this Privacy Policy periodically. Significant changes will be notified by posting a prominent notice on our website. The "Last Updated" date at the top of this page reflects the most recent revision.

2.1 What Are Cookies?

Cookies are small text files placed on your device by a website when you visit it. They are widely used to make websites work more efficiently, remember preferences, and provide information to website owners. Cookies may be "session" cookies (deleted when you close your browser) or "persistent" cookies (remaining until they expire or are deleted).

2.2 Cookies We Use

Cookie Type	Name / Provider	Purpose	Duration
Strictly Necessary	Session cookie, PHPSESSID	Core website functionality — navigation, forms, login. Cannot be disabled.	Session
Functional	Language preference, theme	Remember your preferences and settings across sessions.	1 year
Analytics	Google Analytics (_ga, _gid)	Understand how visitors use our site — pages visited, time on site, device type. Data anonymised.	13 months
Performance	Hotjar, GTM	Website performance monitoring and heatmaps. Anonymised aggregated data only.	Session / 1 yr
Marketing	Google Ads, LinkedIn Insight	Understand which marketing channels bring visitors. Used only with consent.	90 days
Social Media	YouTube, LinkedIn embeds	Embedded content from social platforms may set their own cookies if you interact.	Varies

2.3 How to Control Cookies

You can control and manage cookies in the following ways:

• Cookie banner: Use our cookie consent banner to accept, reject, or customise non-essential cookies when you first visit our website
• Browser settings: Most browsers allow you to refuse cookies or delete existing cookies. Refer to your browser's help menu
• Google Analytics opt-out: Install the Google Analytics Opt-out Browser Add-on
• Manage Ad preferences: Visit youronlinechoices.com to opt out of interest-based advertising

2.4 Third-Party Cookies

Our website may contain links to third-party websites and embedded content (YouTube videos, Google Maps, LinkedIn, etc.). These third parties may set their own cookies when you interact with their content. We do not control third-party cookies and encourage you to review the privacy and cookie policies of any third-party sites you visit.

3.1 Acceptance of Terms

By accessing barrel.energy and all associated sub-domains, microsites, and digital platforms operated by BARREL or StenJaan Global Group companies, you agree to these Terms of Use and all applicable laws and regulations of India. These terms apply to all visitors, users, and others who access or use our websites.

3.2 Permitted Use

You may use our website for lawful business purposes including:

• Researching BARREL's products, services, and business capabilities
• Submitting genuine business enquiries through our contact and product enquiry forms
• Accessing publicly available company information, press releases, and publications
• Registering as a vendor, contractor, investor, or business partner through authorised registration forms
• Downloading company brochures, product catalogues, and technical data sheets for legitimate business use

3.3 Prohibited Activities

You must NOT:

• Use our website for any unlawful, fraudulent, or harmful purpose
• Submit false, misleading, or defamatory information through any form
• Attempt to gain unauthorised access to any part of our systems, servers, or databases
• Use automated bots, scrapers, crawlers, or data harvesting tools without our written permission
• Copy, reproduce, or republish any content from our website without prior written consent
• Transmit any viruses, malware, spam, or malicious code via our website or contact channels
• Impersonate BARREL, any group company, or any employee or representative
• Use our website in any way that could damage, disable, or impair its functionality

3.4 Intellectual Property

All content on our website — including text, graphics, logos, icons, images, audio clips, and digital downloads — is the property of BARREL or its licensed content providers and is protected by Indian and international copyright, trademark, and intellectual property laws. Unauthorised use may result in civil and criminal liability.

3.5 External Links

Our website may contain links to external websites. These links are provided for convenience only. BARREL does not endorse, control, or take responsibility for the content, privacy practices, or availability of any linked external website. Accessing external links is at your own risk.

3.6 Availability & Accuracy

We endeavour to keep our website accurate and up to date, but we do not guarantee that it will always be available, error-free, or current. We reserve the right to suspend, withdraw, or modify the website without notice. Product specifications, prices, and availability are subject to change without notice and are confirmed only through formal quotations.

3.7 Limitation of Liability for Website Use

To the fullest extent permitted by Indian law, BARREL and its directors, officers, employees, and agents shall not be liable for any direct, indirect, incidental, special, or consequential loss or damage arising from your use of, or inability to use, this website, including loss of data, business, revenue, or profits.

3.8 Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of India. Any dispute arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts at Pune, Maharashtra, India.

4.1 Order & Contract Formation

All orders are subject to written confirmation by BARREL or the relevant group company. An order is deemed accepted only upon:

• BARREL's issuance of a formal written Order Confirmation / Sales Order
• Both parties executing a Purchase Order / Contract / Work Order
• Receipt of advance payment where stipulated in the quotation

Verbal commitments, email discussions, and website enquiry responses do not constitute a binding contract unless confirmed in writing by an authorised BARREL representative.

4.2 Pricing & Payment Terms

• All prices are quoted in Indian Rupees (INR) unless otherwise specified in writing
• Export prices may be quoted in USD, EUR, or AED as agreed
• All prices are exclusive of GST, customs duties, and other applicable taxes unless explicitly stated
• Standard payment: 30% advance with order; 60% against proforma invoice before despatch; 10% within 30 days of delivery
• For government / DISCOM / PSU orders: As per purchase order payment terms
• Late payments attract interest at 2% per month on the outstanding amount
• BARREL reserves the right to withhold delivery if payment milestones are not met

4.3 Delivery & Risk

• Ex-Works (EXW): Risk transfers to buyer when product is made available at BARREL's factory gate unless otherwise agreed
• CIF / DDP: Available for export orders through DomEx TradLink — per separate export contract
• Delivery timelines are estimates and may be affected by raw material availability, force majeure, and statutory clearances
• BARREL will notify buyer of any material delay. Buyer may not cancel for delays beyond BARREL's reasonable control
• Goods remain BARREL's property until full payment is received (Retention of Title)

4.4 Inspection & Acceptance

• Buyer must inspect goods within 7 calendar days of delivery
• Defects must be reported in writing within this 7-day period with clear documentary evidence
• Failure to raise written objections within 7 days constitutes acceptance of goods
• Third-party inspection (TPI) available — costs borne by buyer unless otherwise agreed in writing
• Products tested and certified at BARREL's facility are presumed to comply unless TPI proves otherwise

4.5 Warranty

Product Category	Warranty Period	Scope
Ecstasy Solar Modules — TOPCon / HJT	12Y product / 30Y linear power output	Manufacturing defects + <0.4% annual degradation
Ecstasy Solar Modules — Mono PERC	10Y product / 25Y linear power output	Manufacturing defects + <0.55% annual degradation
VOLTIQ Inverters / UPS (retail units)	2Y – 5Y (model-specific)	Manufacturing defects, electronic failure
VOLTIQ Central Inverters (project)	5Y + optional AMC	Parts, labour, on-site service
Structures (MMS / Substation / Tower)	25Y structural	Material and fabrication defects; coating failure
Trackers — Mechanical structure	25Y structural	Fabrication and material
Trackers — Drive & Control system	5Y mechanical + electronics	Manufacturing and component failure
Transformers — Distribution (oil-cooled)	2Y from despatch	Manufacturing defects, insulation failure
Transformers — Power / EHV	2Y from commissioning	Winding, insulation, OLTC defects
Cables — LV / MV	1Y from despatch	Insulation failure, conductor breakage
Cables — HV / EHV	2Y from installation	Insulation integrity, partial discharge
General products (not listed above)	1Y from despatch	Manufacturing defects under normal use

4.6 Limitation of Liability — Products & Services

BARREL's total liability under any contract for products or services shall not exceed the total value paid by the buyer for the specific products giving rise to the claim. BARREL shall not be liable for indirect losses including loss of profits, loss of revenue, loss of production, or consequential damages however arising.

4.7 Force Majeure

BARREL shall not be liable for delay or failure to perform its obligations due to circumstances beyond its reasonable control including: acts of God, war, civil unrest, government action, pandemic, strike, lockout, power failure, natural disaster, or shortage of raw materials. BARREL will notify buyer promptly of force majeure events.

4.8 Technical Advice & Application Guidance

Technical advice, sizing guidance, application recommendations, and design assistance provided by BARREL's team — whether verbally, in writing, or through our website — are provided in good faith based on information supplied by the buyer. BARREL does not warrant that such advice is free from error. The buyer bears final responsibility for all design decisions, product selection, and installation compliance.

4.9 Export & Import Compliance

Products exported through DomEx TradLink or directly by BARREL are subject to Indian export control regulations (SCOMET list), destination country import regulations, and applicable sanctions. Buyer must ensure they are not on any restricted party list. BARREL reserves the right to decline any order that may violate export control laws.

5.1 General Principles

5.2 Products Eligible for Return / Replacement

• Confirmed manufacturing defect: Product does not meet agreed specification — proven by inspection or test report
• Wrong product despatched: BARREL despatched a different product from what was ordered per the confirmed sales order
• Transit damage: Damage clearly attributable to BARREL's packing or BARREL-arranged logistics (supported by photographic evidence and transporter report)
• Under-quantity supply: Shortage of quantity confirmed by delivery receipt — replacement of shortage only

5.3 Non-Returnable Products

• Custom-engineered or made-to-order products (MTO) — including special voltage, special rating, custom dimension products
• Ecstasy Solar PV Modules — sold in bulk — not returnable for reasons other than manufacturing defect
• Products that have been installed, modified, or damaged after delivery
• Products without original packaging, labels, serial numbers, or test documentation
• Products returned beyond 7 days of delivery without BARREL's prior written approval
• Software, firmware, licences, and digital products — no returns
• Products damaged due to improper storage, installation, or use
• Consumables — transformer oil, fuses, gaskets, sealants — not returnable

5.4 Return Process

1. Contact BARREL's sales team within 7 calendar days of delivery: returns@barrel.energy
2. Provide: Order number, invoice number, detailed description of defect, photographs, test reports (if any)
3. BARREL's quality team will acknowledge within 3 business days and arrange inspection if required
4. If defect is confirmed: BARREL will issue a Return Merchandise Authorisation (RMA) number
5. Return the product to the designated BARREL facility with the RMA number clearly marked on packaging
6. Replacement despatch or credit note will be processed within 15 business days of receiving the returned goods

5.5 Refund Processing

Refunds are processed as follows:

• Product replacement: Preferred resolution for manufacturing defects — BARREL replaces the defective unit or batch
• Credit note: Issued against future purchases where replacement is not appropriate
• Cash refund: Only where replacement and credit note are not feasible — processed within 30 days by NEFT/RTGS to buyer's bank account as per invoice
• Advance refunds: Where BARREL is unable to fulfil an order — refund of advance paid within 30 days of written cancellation
• GST implications: Credit notes / refunds shall comply with GST Act 2017 provisions

5.6 Cancellation Policy

Cancellation Stage	Standard Products	Custom / MTO Products
Before order confirmation	Full refund of advance	Full refund of advance
After order confirmation, before production start	10% administrative charge	20% of order value
After production started, before despatch	25% of order value	50–80% of order value (materials committed)
After despatch	Not cancellable — return policy applies	Not cancellable
Installed / commissioned	Not returnable	Not returnable

6.1 No Professional Advice

Information on this website does not constitute professional engineering, legal, financial, investment, or regulatory advice. For any such advice, you must engage qualified professionals. BARREL is not liable for any decision made in reliance on website content without professional verification.

6.2 Product Specifications

Technical specifications, efficiency ratings, performance data, and product parameters published on our website are based on standard test conditions (STC) or typical operating conditions and may vary based on installation, climate, load, maintenance, and site conditions. Actual performance may differ from published ratings. Always refer to the product datasheet and installation manual for engineering decisions.

6.3 Project Reference Data

Capacity figures, project pipeline statements ("5,000 MW project pipeline"), and business projections are forward-looking statements based on current plans, agreements in principle, and management estimates. They are not guarantees of future performance. Actual outcomes may differ materially.

6.4 Investment & Financial Information

Nothing on this website constitutes an offer to sell securities, an invitation to invest, or financial advice. BARREL is a private unlisted company. Any statements about company value, growth, or revenue are internal estimates and should not be relied upon for investment decisions.

6.5 Third-Party Standards & Certifications

References to certifications (BIS, IEC, IS, BEE Star Rating, ALMM, PGCIL approval, etc.) reflect status at the time of publication. Certification status may change. Buyers must verify current certification status directly with the relevant certification bodies before finalising procurement decisions for government or institutional projects.

6.6 No Warranty for Website Content

While every effort is made to keep information accurate and current, BARREL makes no warranty — express or implied — regarding the accuracy, completeness, suitability, or availability of any information on this website. Use of the website and reliance on its content is entirely at your own risk.

7.1 Trademarks & Brand Names

The following are registered or common law trademarks of BARREL / StenJaan Global Group:

• BARREL® — Bharat Atom Renewable Resources Energy Limited
• StenJaan Global Group™ — Group holding brand
• Ecstasy™ — Solar PV Module brand (Niccau Industries Limited)
• VOLTIQ™ — Power Electronics brand (Niccau Industries Limited)
• X-Lite™ — LED Lighting brand (Niccau Technologies Limited)
• Niccau™ — Used across Niccau Industries, Niccau Energy Infra, and Niccau group companies
• DomEx TradLink™ — International trade brand
• Manee Foundation™ — CSR and philanthropic entity

Unauthorised use of any trademark — including in domain names, social media handles, marketing materials, or product names — is strictly prohibited and will be pursued under Indian and international trademark law.

7.2 Copyright

All content on BARREL's websites and publications — including text, photographs, illustrations, graphics, videos, technical drawings, engineering designs, datasheets, and software — is copyright © 2024–2025 BARREL / StenJaan Global Group. All rights reserved.

Permitted use: You may download and print content for your own non-commercial reference. You must not reproduce, distribute, publish, or commercially exploit any content without BARREL's prior written consent.

7.3 Patents & Designs

BARREL and group companies may hold or have applied for patents, registered designs, and utility models in India and internationally. All such rights are expressly reserved. Nothing in our product supply constitutes a licence to our patent rights beyond the right to use the specific product as supplied.

7.4 Reporting IP Infringement

If you believe any content on our website or any product in the market infringes BARREL's intellectual property rights, or if you believe BARREL has inadvertently infringed your IP rights, please contact: legal@barrel.energy

8.1 Anti-Bribery & Anti-Corruption

BARREL strictly prohibits the offering, giving, receiving, or soliciting of any bribe, kickback, facilitation payment, or anything of value to obtain or retain business advantage — whether in dealings with government officials, private sector counterparts, customers, or suppliers. This applies in India and in all countries where we operate or export.

BARREL complies with the Prevention of Corruption Act 1988 (India), the UK Bribery Act 2010 (for international dealings), the US Foreign Corrupt Practices Act (FCPA) for US-linked transactions, and equivalent laws in all jurisdictions where we operate.

8.2 Conflicts of Interest

All directors, employees, and contractors must disclose any actual or potential conflicts of interest to the management. This includes situations where personal financial interests, family relationships, or outside business activities could influence — or be perceived to influence — their professional judgment in BARREL's affairs.

8.3 Gifts & Hospitality

Gifts and hospitality in the course of business are permitted only where they are: reasonable in value (not exceeding ₹5,000 per occasion), transparent and properly recorded, not intended to influence business decisions, and permissible under the policies of the recipient's organisation. Gifts of cash, cash equivalents, or gift cards are never acceptable.

8.4 Whistleblower Protection

BARREL encourages all stakeholders — employees, vendors, contractors, customers, and members of the public — to report any concern about unethical conduct, fraud, bribery, corruption, safety violations, financial irregularities, or any other misconduct relating to BARREL's operations.

Whistleblowers who report concerns in good faith are protected from retaliation, disciplinary action, or adverse employment consequences. Victimisation of whistleblowers is itself a serious disciplinary offence. Malicious or false reporting may result in disciplinary or legal action.

8.5 Social Responsibility & Manee Foundation

BARREL's 26% permanent non-dilutable equity is held by the Manee Foundation (Section 8 not-for-profit company), ensuring that a significant portion of BARREL's commercial success is permanently directed toward social, community, and environmental purpose — not personal wealth accumulation. This structure is a cornerstone of BARREL's corporate ethics and governance architecture.

9.1 Export Control Compliance

All products exported by BARREL or DomEx TradLink are subject to:

• Indian Foreign Trade Policy (FTP) and applicable export-import codes (IEC)
• SCOMET (Special Chemicals, Organisms, Materials, Equipment & Technologies) list — dual-use item controls
• UN Security Council Sanctions — no exports to sanctioned countries, entities, or individuals
• OFAC (US Treasury) / EU Sanctions — for transactions involving USD, EUR, or US/EU-linked entities
• Destination country import regulations and certification requirements

9.2 End-Use Verification

BARREL reserves the right to verify the intended end-use and end-user of exported products. Export orders may be declined if there are reasonable grounds to believe the products may be diverted to prohibited end-uses, sanctioned parties, or restricted destinations. Buyers must provide true and accurate end-user declarations.

9.3 Export Documentation

All exports comply with documentary requirements including: Commercial Invoice, Packing List, Bill of Lading / Airway Bill, Certificate of Origin (preferential or non-preferential), Country-of-Origin Certificate (for preferential tariff), Test and Quality Certificates, and any destination-country specific documentation (CE declaration, BIS, UL, CEC as applicable).

9.4 Anti-Dumping Compliance

BARREL prices all exported products at fair market value in compliance with WTO anti-dumping rules and does not engage in dumping (selling below cost in export markets). All export prices are documented and defensible as arm's-length commercial transactions.

10.1 Who Can Raise a Grievance

• Customers — Product quality, delivery delay, billing, warranty, customer service
• Vendors / Suppliers — Payment delay, procurement fairness, contract disputes
• Business Partners / Dealers — Channel policy, margin disputes, territory issues
• Employees & Contractors — Workplace issues (see also Ethics policy above)
• Community Members — Environmental concerns, CSR-related issues, project impacts
• Website Users — Data privacy, cookie consent, content accuracy concerns

10.2 How to Raise a Grievance

10.3 Grievance Resolution Timeline

Stage	Action	Timeline
Acknowledgement	Automated acknowledgement with reference number	Within 24 hours of receipt
Initial Review	Grievance assessed and assigned to responsible team	Within 3 business days
Investigation	Fact-finding, document review, stakeholder consultation	Within 15 business days
Resolution	Written resolution communicated with supporting rationale	Within 30 calendar days
Escalation	If not resolved — escalation to Senior Management Committee	Within 45 calendar days
Final Decision	Written final determination from Management Committee	Within 60 calendar days

10.4 Dispute Resolution

Where a grievance cannot be resolved through BARREL's internal process, the parties agree to:

1. Mediation: In good faith mediation facilitated by an independent mediator mutually agreed upon by both parties — 30-day period
2. Arbitration: If mediation fails — binding arbitration under the Arbitration and Conciliation Act 1996 (India) — seat of arbitration: Pune, Maharashtra — English language — single arbitrator unless both parties agree to three
3. Courts: If arbitration is waived by mutual agreement — exclusive jurisdiction of Courts at Pune, Maharashtra, India

10.5 Consumer Forum Rights

Where BARREL's products or services are purchased for personal, household, or family use (consumer transactions under the Consumer Protection Act 2019), consumers retain all rights under that Act, including the right to file complaints before the relevant Consumer Disputes Redressal Commission. Nothing in this policy limits those statutory rights.

© 2024–2025 BARREL (Bharat Atom Renewable Resources Energy Limited) / StenJaan Group. All rights reserved. These policies are subject to revision. The version published on this page supersedes all previous versions. Last updated: January 2026.